Below FAQs are some common concerns you might have.
If you have other questions, please just send it to hello@dainamart.com.

Filter by Topic
  • All
  • About Our Products
  • Ordering and Payment
  • Shipping
  • Returns and Refunds
  • Customer Service

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

About Our Products

Dainamart specializes in a wide range of kitchen accessories, including cookware, bakeware, utensils, gadgets, and storage solutions. Our products are designed to make cooking and meal prep more efficient and enjoyable.

We are also expanding. Soon our store will be filled with other items as long as you, our good customers benefit from it.

Use the search bar at the top of our website to enter keywords related to the item you're looking for. You can also browse our categories for a more guided shopping experience.

Most of our products are dishwasher safe. However, please check the product description for specific care instructions to ensure the longevity of your kitchen accessories.

Ordering and Payment

Browse our selection of kitchen accessories, add your chosen items to your cart, and then proceed to checkout. You will need to provide your shipping information and choose a payment method to complete your purchase.

We accept various payment methods, including credit/debit cards, PayPal, and Apple Pay. All transactions are secure and encrypted.


Yes, Dainamart ships worldwide. Shipping costs and delivery times vary depending on the destination country.

Once your order is shipped, you will receive a tracking number via email. Use this number on our website to check the current status of your delivery.

Returns and Refunds

We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please visit our Returns & Refunds page for more information.

Contact our customer service team with your order number and the reason for the return. We will provide you with instructions on how to send back your items.

Customer Service

You can reach us via email at support@dainamart.com or through our website's contact form. Our team is available to assist you with any questions or concerns.

Our customer service team is available from 9 AM to 5 PM PST, Monday through Friday. We strive to respond to all inquiries within 24 hours.

Unable to find satisfactory answers ? Contact Support